Doorbell.io LMS Help Widget

Doorbell.io is a lightweight feedback and support tool that allows users to send messages directly from a website, with options for customization like pre-filled user data and contextual properties. In this LMS integration, the widget is conditionally embedded based on the user’s role (e.g., instructors only), using Brightspace variables injected into the page. This captures details like name, email, course info, and quick links to LMS tools, enabling personalized support for professors. The setup provides an easy way for educators to ask questions during course support, streamlining communication without sharing sensitive student data.